The Old
Inn ("We")
are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other
documents referred to therein) sets out the basis on which
any personal data we collect from you, or that you provide
to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding
your personal data and how we will treat it.
For collecting data covered by The General Data Protection
Regulation (GDPR) (Regulation (EU) 2016/679) the Data Controller
is The Old Inn.
Information we may collect from you
We may collect and process the following data about you:
• Information that you provide by sending us an email from
our site. We will use this information to send answers to
your enquiries only. We may also ask for further information
if you are reporting problems with our website. This will
be stored: on our email system. You have the right to withdraw
consent at any time by asking us to delete these emails.
• Details of transactions you carry out through our site
and of the fulfilment of your orders. This will be stored:
on the WordPress database and our email system. You have
the right to withdraw consent at any time, deleting your
account will leave the order in place but your contact details
will be deleted.
• If you contact us by email, we will keep a record of that
correspondence. This will be stored: on our email system.
You have the right to withdraw consent at any time by asking
us to delete these mails.
• Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
data, whether this is required for our own billing purposes
or otherwise and the resources that you access. This will
be stored: on our Google Analytics account – see our
Cookie Policy for further information.
IP addresses
We may collect information about your computer, including
where available your IP address, operating system and browser
type, for system administration and to report aggregate information
to our advertisers. This is statistical data about our users'
browsing actions and patterns and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users
of our website. This helps us to provide you with a good
experience when you browse our website and also allows us
to improve our site. For detailed information on the cookies
we use and the purposes for which we use them see our Cookie
Policy.
Where we store your personal data
The data that we collect from you may be transferred to,
and stored at, a destination outside the European Union ("EU").
It may also be processed by staff operating outside the EU
who work for us or for one of our suppliers. Such staff maybe
engaged in, among other things, the fulfilment of your order,
the processing of your payment details and the provision
of support services. By submitting your personal data, you
agree to this transfer, storing or processing. We will take
all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our servers
(see above: Information we may collect from you). Any payment
transactions will be encrypted using SSL technology, and
processed by an external payment processor i.e. PayPal, Stripe
or other. Where we have given you (or where you have chosen)
a password which enables you to access certain parts of our
site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security
of your data transmitted to our site; any transmission is
at your own risk. Once we have received your information,
we will use strict procedures and security features to try
to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
• To reply to your enquiries.
• To provide you with information, products or services that
you request from us or which we feel may interest you, where
you have consented to be contacted for such purposes.
• To allow you to participate in interactive features of
our service, when you choose to do so.
If you are an existing customer, we will contact you by phone,
e-mail or SMS with information about goods and services like
those which were the subject of a previous sale to you.
You have the right to withdraw consent at any time.
Disclosure of your information
We may disclose your personal information to members of our
company, which means our parent company, its subsidiaries
and colleagues where appropriate.
Your rights
You have the right to ask us not to process your personal
data for marketing purposes. We will inform you (before collecting
your data) if we intend to use your data for such purposes
or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we
use to collect your data. You can also exercise the right
at any time by contacting us using our usual methods.
Our site may, from time to time, contain links to and from
the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that
we do not accept any responsibility or liability for these
policies. Please check these policies before you submit any
personal data to these websites.
If you believe that we have done something wrong by not complying
with GDPR please contact us in the first instance to make
a complaint for which we aim to resolve. Should you not be
happy with this resolution, you do have the right to lodge
a complaint with the supervisory authority, the Information
Commissioner's Office.
Access to information
GDPR gives you the right to access information held about
you. Your right of access can be exercised in accordance
with the Act. Any access request may be subject to a fee
of £5 to meet our costs in providing you with details
of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future
will be posted on this page.
Contact
Questions, comments and requests regarding this privacy policy
are welcomed and should be sent using our usual contact methods.
